Health Sciences Calendar
2005 - 2006

1.8.7 Computing Facilities IST Customer Services (ICS)

McGill ICS provides technical support for the following student services: E-mail, Dialup Access Service (DAS), Virtual Private Network (VPN), REZ Voice and Data Service (post-installation), Wireless Network and WebCT.

They may be reached on-line via the Virtual Help Desk at or by phone at (514) 398-3398, or in person at Burnside Hall in room 112. Network and Communications Services (NCS)

McGill NCS provides data services including access to Local Area Networks (LANs), remote access to all McGill computer systems using either dial-up access modems or remote cable/DSL modems in combination with VPN, the Internet, e-mail, McGill
central systems, and the McGill University Website - all from virtually anywhere on campus (wired or wireless) and remotely. They also provide voice service (with long distance and voice mail) to students in McGill Residences. The Website at lists products and services offered by McGill NCS. WebCT

WebCT is McGill's on-line course management system. WebCT is used in a large number of McGill courses. Currently most of them are taught in a hybrid fashion with WebCT serving as a component within a traditional class structure. As an on-line environment, WebCT provides key tools for extending the educational experience. Students can access content in various forms, post assignments, take quizzes and participate in on-line discussions.

The WebCT Student Resources Website at provides an overview of WebCT tools, task-oriented how-tos and general advice for student success with educational technology. Help is available on-line via the Virtual Help Desk at and by phone at (514) 398-3398. Computer Labs

The computer labs are provided by many faculties and departments for students in their programs. A list of these labs can be found at Check the unit listings or contact the unit directly for information concerning facilities and accessibility. Instructional Multimedia Services

Instructional Multimedia Services (IMS) provides services related to the use of technology in teaching. It is McGill's central facility for the loan of audiovisual equipment and support for video production.

The IMS Audiovisual Arrangements Section located in the lobby of the Redpath Library and the IMS office at the Macdonald Campus house a full range of audio, video, computer, and projection equipment available for loan to McGill students. Equipment is provided free of charge for credit course activities. Training in equipment use is available and advance reservations are highly recommended. Further details are available on the IMS Website,

The IMS also maintains two video editing suites available for staff and students who wish to produce their own programs. These suites are self-instructional, and sessions should be reserved in advance. For more information or to reserve a session, please contact the IMS Main Office, 688 Sherbrooke St. W., Suite 1600, (514) 398-7200.

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